The kindness factor. Have you ever been in that situation where someone is so rude to you that you determine in your mind that you will do what is required to help that person but not an ounce more?
I was in the DMV today and there was a man standing in line in front of me that the court had apparently suspended his licence by mistake.... wooopsie. He was understandably upset and his reason for the visit to the DMV today was to get the record of the suspension removed from his driving record.
He was visibly angry and did not yell, but you could feel the disdain coming off of him. The DMV worker behind the counter, you could tell, was not going to do one bit more than was required of her.
The angrier he got, the worse her suggestions got: Can't you just delete the record, No. You could write a letter. I did write a letter. Well you could call someone, I did call someone... terrible.
Often times I have found myself in the situation where it is up to me to help someone and ultimately decide if they have to pay a bill, if they get a discount, if there service is disconnected. Although I would love to say it was super easy to treat all people the same, that would not be true. There are those people that you run into in life that have an extra dose of kindness... it is always a pleasure to help those kind of people--even bend or over backwards, maybe even break the rules.
On the other hand, there are those that are so difficult that for them to even get the minimum done in life feels like a major chore.
Here is a question, which one are you? Are you like the guy at the DMV or Mary Poppins?
Jesus called us to be salt and light in the world, there are enough difficult people. What are you doing to increase your kindness?
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